Terms & Conditions

Pricing

Our wholesale prices are given in US Dollars and are intended for the wholesale trade only. We make every effort to maintain the accuracy of our pricelist, and will confirm the details of your order before proceeding with production.

Returns & Damages

Custom merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise. Claims for damages must be made within 7 days of receipt of goods. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus freight chargeable to customer.  +/- 5% Tolerance rate per order will be applied

Ordering

We have minimum order quantities per product & design; our minimum orders depend on client needs. All orders must be paid for within 30 days of the invoice date. Late payments are subject to a 5% late fee for every 30 days past due.

For customization orders, cancellations and revisions cannot be accepted more than 7 days after your order has been received.

 

Shipping

Our partners are responsible for all shipping charges as per your invoice including duties on international shipments unless provided discount by our team. 

The property of the goods passes to the purchaser only after the price of goods has been paid in full. The risk of the goods passes to the purchaser on dispatch. The price is ex our premises, and includes all amounts charged to this point. 

 

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